Category All HR & Employee Services Attendance & Leave Salary & Certificates IT Services Procurement & Supply Administrative & Facility Fleet & Transport Governance & Compliance Knowledge / Other
Subcategory All Access Management Asset Provisioning Digital Library Purchasing Sourcing Support Vendor Management
Service All System Access Request Hardware / Laptop Request Purchase Request Knowledge Library Access Password Reset VPN Access Request Mobile Line Provisioning Email Distribution Group Software Installation Request Monitor / Peripheral Upgrade Shared Drive Access Report an IT Incident External Collaborator Access Asset Return Printer Access Biometric Enrolment Vendor Onboarding Request for Quotation Purchase Order Amendment Invoice Payment Status Contract Renewal Petty Cash Request Asset Disposal Request Policy & Procedure Search Translation Request Submit an Innovation Idea Press Clippings Subscription
Status All New In Review In Progress Pending Approval Returned Rejected Completed Closed
SLA / Aging All Not Applicable On Track At Risk Delayed Completed Within Target Completed After Target
Owner department All IT Asset Management IT Service Desk Information Security Knowledge Management Procurement Procurement Department
Applicant department All Audit Digital Services Facilities Finance HR Legal Marketing Operations Procurement Strategy
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