Service Requests Monitor
Generic, filter-driven monitor for requests across your managed services. Tracking and visibility only — workflow actions are controlled by backend/source systems.
Filters
| Request # | Service | Category | Applicant | Applicant Dept. | Submitted | Status | Current stage | Assignee | Aging | SLA | Source | Action |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| SM-25018 | Password Reset PASSWORD_RESET | IT Services | Ibrahim Al-Suhaimi | HR | 2026-06-28 | Completed | Auto-resolved | IT Service Desk | 0d | Completed Within Target | ServiceNow | View |
| SM-25019 | Password Reset PASSWORD_RESET | IT Services | Nadia Al-Amri | Marketing | 2026-06-28 | Completed | Auto-resolved | IT Service Desk | 0d | Completed Within Target | ServiceNow | View |